These terms govern the use of CronAlive by international customers. For customers paying in rubles via YooKassa the Russian public offer applies instead.
CronAlive is a SaaS service for monitoring cron jobs (heartbeat checks) and website availability (uptime checks), operated by Zubco Mihail ("we"). The feature set and plan limits are described on the website and form part of these terms. By registering an account, paying for a plan or using the service you accept these terms.
You agree to provide accurate registration data, keep your credentials confidential and not to share account access with third parties. You are responsible for activity under your account and for using the service lawfully.
The service is offered on the Free, Pro and Business plans, billed monthly or yearly in advance; current prices are listed on the pricing section.
International payments are processed by Paddle, acting as the merchant of record: Paddle is the seller of record for your purchase, handles payment processing, taxes and invoices, and its own buyer terms apply to the payment transaction.
Paid subscriptions renew automatically for the same period; you consent to recurring charges when subscribing. You can cancel auto-renewal or change the plan at any time in the app under Billing; access continues until the end of the paid period, after which the account moves to the Free plan. New users get a 14-day Pro trial, no card required.
You may cancel at any time. Upon a request to support@cronalive.com sent from your account email we refund the unused remainder of the paid period, calculated pro rata; services already rendered are not refundable. Requests are handled within 14 calendar days; refunds go to the original payment method and, for purchases made via Paddle, are executed by Paddle.
CronAlive is a notification service: it tells you that something in your infrastructure stopped pinging or responding. It does not prevent outages or data loss on your side, and acting on alerts remains your responsibility. We target 99.9% monthly availability of the service itself, with the ping ingestion tier deployed independently of the dashboard.
To the maximum extent permitted by law, our aggregate liability under these terms is limited to the amount you paid for the last billing period. We are not liable for indirect or consequential damages, including losses caused by missed or delayed alerts where the root cause lies outside our service.
Personal data is processed as described in the Privacy Policy, which forms part of these terms. Ping bodies are encrypted at rest and retained within your plan's limits.
We may update these terms by publishing a new revision on this page; the revision in force at the moment of your acceptance applies to you, and changes do not degrade already paid periods. We may suspend accounts that violate these terms or the law. You can delete your account at any time in the app (Security section); deletion is irreversible.
Support: support@cronalive.com. The operator's legal details are published on the company details page. Disputes are first addressed through negotiation via the support address; the reply term is 15 calendar days.